General Event Information

In-person event info

Accessibility Info - Los Angeles

Accessibility Info - Brooklyn


What if I bought a ticket for an event and can't come?

REFUND POLICY: Paid tickets are fully refundable until 7 days before the event by emailing our event manager at A 50% refund will be offered until 48 hours before the event. 48 hours before the event, tickets can no longer be refunded.

TICKETS + BOOK BUNDLES: If your ticket includes a book and you do not end up attending the event in person, it is your responsibility to email within 48 hours of the event ending. If you do not do so, you forfeit your ticket price. 

STORE CREDIT: If the event ticket comes with a store credit voucher, we will honor these 7 days after the event.

Do I need a ticket?

Yes, most of our events are ticketed as of Fall 2023. We make it very, very clear when you need a ticket. For RSVP events, those select events will be free and first-come, first-serve unless explicitly stated. We do appreciate it when you RSVP for free events. 

What's the deal with RSVPing?

We appreciate it when customers RSVP for an event because it helps us ensure we have enough books and chairs. IT IS NOT REQUIRED BUT HIGHLY RECOMMENDED. You can always show up to a free event without RSVPing. If you RSVP'd and it turns out you can't make the event, there is no need to let us know. 

Can I buy the book in advance?

Yes! In fact, we strongly recommend it if it's not a ticketed event. Despite our best efforts, there is always a chance we will run out of books. If you want to guarantee yourself a copy, buy tickets for ticketed events at least 5 days before.

For free events, you can pre-order the book for pickup at the event. Preorders for events are always under our signed books page and usually go up about 1.5 months before the event. Make sure you select "pickup in store" when you check out and you can tell us in the comments that you will be picking up at the event. Preorders always close at least 24 hours before the event.

Can I bring books I already own for authors to sign?

Yes. However, we have a limit of 2 outside books per author. We appreciate customers understanding and respecting this limit.

Will an author sign my t-shirt/tote bag/kindle?

What an author will or will not sign is always left to the individual author's discretion. If an author lets us know in advance their policies, we will list them on the individual event page.

Do you serve food or drinks?

We always serve wine at book signings (unless it's reeeeeally early in the morning, then we have mimosas!) Occasionally we will have little nibbles but we generally state on our advertising if there will be food at the event. Please do not bring food to share to our events. We appreciate the thought but it presents a liability issue for us.

I can't make the event but I really want a signed copy of *X Author's* book!

We almost always offer personalized signed copies to be shipped following the event. Check out our signed books pages here -->

Preorders usually open about 1.5 months before the event. If you don't see the book you want you can always email us at

Where should I park in LA?

There is ample parking around the store.

Option 1: Public Parking Garages on Cardiff and Culver Blvd

FREE for one hour, $1 per half hour after 1st hour

Option 2: Metered Parking on Main St.

What if I want to have an event at your store? 

Please email our events manager Teresa at

I have more questions!

Email us at or Give us a call. LA (424) 603-4776 / BK (347) 227-8899


Virtual event details:

We run our virtual events on our Facebook page. You do not need to have a Facebook account in order to view them. Head to our page at the appointed time! The video will begin automatically. We do sometimes have tech issues so we recommend you stick around for at least ten minutes after the start time.

You can always ask questions in the comments and our moderator will make sure the authors see them.

If we have signed books or signed bookplates available, we will make that information available on the event page and during the event.